Privacy Policy

Effective Date: July 1, 2024

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website and use our services. By using our website and services, you consent to the terms of this policy.

1. Information We Collect
Personal Information:

We may collect personal information such as your name, email address, and other contact details when you voluntarily provide them through our website, for example, when you register for an account, subscribe to our newsletter, or contact us for support.

Usage Data:

We automatically collect information about your interactions with our website and services. This information may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed. Except for Incognito Mode where we do not record interactions, those interactions may stay for a short period with our provider for the purpose of understanding the context of your chat.

Cookies and Tracking Technologies:

We use cookies, web beacons, and other tracking technologies to collect information about your use of our website and services. This information helps us improve our website's content and functionality and personalize your experience.

2. How We Use Your Information
To Provide and Improve Services:

We use your personal information to respond to your inquiries, provide you with information about our products and services, and enhance the content and functionality of our website and services.

Communication:

We may use your personal information to communicate with you about updates, promotions, and news related to our services. You can opt-out of receiving these communications at any time.

Analytics and Personalization:

We use usage data and tracking information to analyze trends, administer our website, and gather demographic information. This helps us personalize your experience and improve our services.

3. Cookies and Other Tracking Technologies
Cookies:

Cookies are small data files stored on your device. We use cookies to understand how you interact with our website, remember your preferences, and enhance your user experience. You can control the use of cookies through your browser settings.

Web Beacons:

Web beacons (or pixel tags) are tiny graphics with a unique identifier used to track online movements of web users. They help us understand how you interact with our content and emails.

4. Sharing Your Information
Service Providers:

We may share your personal information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and email delivery. These service providers are contractually obligated to protect your information and use it only for the services they provide to us.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or use. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Copyright Infringements

If you believe material infringes your copyright, notify us using the contact info below. We'll send a copy to the person responsible. Be aware that false claims may result in liability. Consider consulting an attorney if unsure about infringement.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

8. Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us at support@chatelf.ai. We will respond to your request in accordance with applicable privacy laws.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and will indicate the date of the most recent update. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@chatelf.ai.

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