An AI chat assistant is a software application that uses artificial intelligence to simulate conversation with users, helping them with various tasks or providing information.
An AI chat assistant can improve customer engagement, provide instant support, increase productivity by many factors, reduce workload on human agents, and enhance user experience on your website or application.
ChatElf can be integrated into your website via an iframe or popup. It offers deep integration with custom parameters, allowing you to match your company brand through theming and skinning.
We offer different plans to meet various needs. Every plan has a per message charge for using the AI, which varies depending on the plan you choose. A message is defined as one question to the assistant or one answer back from the assistant. A question and answer back would count as two messages. For more detailed information, please view our pricing page.
Charges are based on:
Yes, you can customize almost every part the chat assistant to match your company's branding, including colors, themes, and logos.
The AI assistant will enhance its performance based on your ongoing insights into chat interactions and customer behavior when you actively contribute to its training. By regularly updating the AI with new data and refining its responses, you ensure that it remains accurate and relevant to your users' needs.
ChatElf provides detailed reports and analytics on user interactions, cost and performance metrics to help you understand how people are using the assistant. This includes conversation thread views and smart tagging, which allows you to tag your chats with up to 5 custom parameters. These features give you deeper insights into customer interactions and help you tailor the AI assistant to better meet your users' needs.
Yes, ChatElf supports multiple languages, making it accessible to a global audience.
Setting up the chat assistant is easy with our simple embed code that you or your web developer can install. You can also reach out to our support team for assistance.
We implement a comprehensive set of security measures, including encryption, access controls, and regular security audits to ensure the protection of your data. Additionally, our infrastructure is designed to comply with industry standards and best practices for data security.
Access to your data is restricted to authorized personnel only. We implement strict access controls and logging to ensure that only those with the necessary permissions can access your data.
Yes, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and have implemented the necessary administrative, physical, and technical safeguards to protect ePHI (electronic Protected Health Information). Additionally, we have a Business Associate Agreement (BAA) with our AI software partner.
Yes, ChatElf is designed to handle complex queries using advanced AI algorithms to understand and respond accurately. Additionally, it has the ability to link to APIs and perform smart actions, such as sending emails or SMS inquiries directly from the chat interface, enhancing its capability to manage sophisticated interactions and provide comprehensive support.
We offer 24/7 online support using our own AI assistant, as well as email support to assist you with any issues or questions.
Yes, ChatElf supports integration with various CRM systems and other tools to streamline your operations.
No credit card required.
Free message credits for new accounts.